General Questions

Check in at Atholl Palace is from 3.30pm and check out is up until 11am.

Atholl Palace Hotel Reception is open until 11pm. The Night Porter will be able to assist with late check-in.

Yes, Atholl Palace has a room you can store your luggage in prior to check-in or after check-out.

Yes, Atholl Palace has accessible rooms, please let our reception know of your additional requirements and we can recommend the appropriate room for you.

Yes, The Atholl Palace has one elevator which services from the lower ground floor to the 3^rd floor, there are rooms on split levels and above the 3^rd floor which are only accessible by stairs.

No, Atholl Palace does not have a dedicated concierge, if you require any assistance, please let our reception desk know.

Atholl Palace Hotel does not allow pets in the hotel, other than service animals.  Our self-catering lodges can accommodate dogs for a small fee.

Yes, Atholl Palace Hotel has a self-service guest laundry on the lower ground level, detergent is available to purchase from the reception desk. The guest laundry is equipped with Washing Machines, Tumble Driers and Irons & Ironing Boards. *Guests use this facility at their own risk.

Atholl Palace is not air conditioned.

The Stag’s Head Bar is open from 11am-11pm, however, when there is live music the bar is open until midnight.

The Atholl Palace has the following leisure facilities available for guests: Pitch ‘n’ putt, Putting Green Museum, Snooker Table, Pool Table, Guest Laundry, Swimming Pool, Steam Room, Spa Pool, and The Spa at Atholl Palace treatment rooms – advance booking is highly recommended.

The following facilities are available in our guest rooms: Hairdryer, Tea & Coffee making facilities, Iron & Ironing Board, LED TV, Telephone, Private bathroom.

Yes, you can certainly request a walk-in shower or a bath when booking with us at Atholl Palace and we shall endeavour where possible to accommodate your requests.

Atholl Palace is ideal for families, we have a range of family rooms which can sleep up to 5 guests, with various layouts and some even have bunk beds! Atholl Palace also offers self-catering lodges which are perfect for a family getaway. There is a baby room with bottle warming facilities on the 3^rd floor and there is an on-site guest laundry. Children’s menu is available in the Stag’s Head Bar and Verandah Restaurant and there is a wide range of family-friendly activities in and around the Atholl Palace Hotel.

During periods of heavy rain, the water from the taps can sometimes be coloured brown, this is not harmful, the colouring comes from peat, our water is independently tested every month, it is safe to drink and safe for bathing in.  You can find information on our environmental policy HERE.

Our Location

By Car: Postcode PH16 5LX for sat nav directions

By Public Transport: Arrive at Pitlochry train or bus station, from there the Atholl Palace is walking distance, approximately 15 minutes, or taxi is 5 minutes – pre-booking is essential for taxis.

We are delighted to offer our guests the convenience of a shuttle service from the train station or bus stop to Atholl Palace Hotel, please be advised that this service must be pre-booked with our reception team.

The nearest car hire facility to The Atholl Palace Hotel is situated at Dundarach Hotel a short walk from the Atholl Palace.

The Atholl Palace Hotel has a large car park which offers free parking for guests.

Edinburgh Airport is approximately 75 minutes from Atholl Palace and Glasgow Airport around 80 minutes.

We are delighted to offer our guests the convenience of a complimentary shuttle service from the train station or bus stop to Atholl Palace Hotel, please be advised that this service must be pre-booked with our reception team.

Atholl Palace accepts all forms of credit and debit cards, Apple Pay and cash

Upon checking in at Atholl Palace you will be asked to pre-authorise a credit/debit card to enable you to make charges to your room account.  This means a hold of £1 will be placed on the credit/debit card.

Changes can be made to flexible rates as no payment is taken prior to arrival. Changes are possible on prepaid reservations subject to availability.

Gift vouchers for Atholl Palace Hotel are available on our website and can be purchased for a monetary amount, accommodation or dining. The Spa at Atholl Palace vouchers can be purchased by contacting the Spa directly 01796 473777.

Opening Times for The Verandah Restaurant: Breakfast 7.30am – 10.00am, Lunch – 12.30pm – 4.00pm, Afternoon Tea 12.30pm – 4.00pm (you can take Afternoon Tea in the restaurant or relax in the lounge) and Dinner we offer two sittings – 6.00pm & 8.00pm.

There is no dress code in The Verandah Restaurant, however, most guests tend to dress smart/casual but comfortable.

We recommend booking the Verandah Restaurant, especially for dinner. Reservations can be made by contacting our reception desk.

Atholl Palace can cater for many common dietary requirements, if your needs are more complex we advise calling us in advance to ensure Chef can cater to your needs.

The Stag’s Head Bar serves food from 12.30pm-9.00pm, ranging from bar snacks to main meals.  There is also a selection of crisps, peanuts and chocolate available.